Buildium delay in processing items due to partner outage

Incident Report for Buildium

Resolved

This incident has been resolved.

Posted Jul 19, 2024 - 11:09 EDT

Monitoring

The delay in processing items in Buildium due to global partner outages has been solved. We are now monitoring for any continued issues.

Posted Jul 19, 2024 - 10:34 EDT

Identified

Our task handlers are processing items following our partner's delay, and we expect to complete these requests soon.

Posted Jul 19, 2024 - 09:59 EDT

Investigating

We are investigating a delay in processing items in Buildium due to global partner outages. Please do not resubmit a payment; the system is adding payments in the order that they were submitted.

Affected areas:
Process recurring credit card payments
Late fees posting
Epay Limits alerts
Daily Notifications

Posted Jul 19, 2024 - 09:41 EDT

This incident affected: Buildium Platform (Buildium Platform, Resident Center).