All Systems Operational

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View historical and real-time data on our system performance, and subscribe to get incident notifications. If you're a Buildium customer, sign into your account to access our Help Center and submit a support ticket any time of day.

Buildium Platform Operational
90 days ago
99.95 % uptime
Today
Resident Center Operational
90 days ago
99.98 % uptime
Today
Open API Operational
90 days ago
99.98 % uptime
Today
Buildium.com ? Operational
90 days ago
100.0 % uptime
Today
Phone support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 27, 2021

No incidents reported today.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021
Resolved - The issue has been fully resolved by our phone support provider.
Sep 20, 13:10 EDT
Monitoring - We are seeing recovery to the phone systems. We will continue to monitor the situation.
Sep 20, 12:38 EDT
Update - Update - We are able to observe some improvements, but some delay assigning Inbound calls to agents might still be noticed currently for a subset of customers.
Sep 20, 12:02 EDT
Update - Update - We are continuing to work on a fix for our support phone issue. We will provide an update as soon as we have more details.
Sep 20, 11:45 EDT
Identified - The issue has been identified. Mitigation steps are in progress. We will provide an update as soon as we have more details.
Sep 20, 11:07 EDT
Investigating - Notice: We are currently experiencing issues with our phone system Provider. Please submit a support ticket by emailing ticketsupport@buildium.com. We are actively working on a solution, thank you for your patience.
Sep 20, 11:02 EDT
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Completed - The scheduled maintenance has been completed.
Sep 17, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 22:02 EDT
Scheduled - We will be doing planned maintenance Friday, September 17th from 10pm ET - 12am ET. Buildium may be intermittently available as maintenance is completed.We apologize for the inconvenience and thank you for your patience. Please refer to Buildiumstat.us for updates.
Sep 17, 21:43 EDT
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.