Login Issues with Mobile App

Incident Report for Buildium

Resolved

This incident has been resolved.

Posted Dec 01, 2025 - 15:09 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 01, 2025 - 14:34 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 01, 2025 - 14:20 EST

Investigating

We are investigating an issue with our authentication service that is preventing some users from logging into the Mobile App

Posted Dec 01, 2025 - 13:58 EST

This incident affected: Buildium Platform (Buildium Manager Mobile App - iOS, Buildium Manager Mobile App - Android, Buildium Resident Center Mobile App - iOS, Buildium Resident Center Mobile App - Android).