Site Slowness

Incident Report for Buildium

Resolved

This incident has been resolved.

Posted Jan 05, 2021 - 14:10 EST

Monitoring

We have made an update, and users should be able to log into Buildium, and navigate normally. We will continue to monitor performance to make sure this has been resolved.

Posted Jan 05, 2021 - 13:32 EST

Update

We have also identified that this issue is also affecting our Open API. Requests made to the API will likely time out.

Posted Jan 05, 2021 - 13:02 EST

Update

This issue is preventing users from accessing their accounts, and from logging into Buildium. We are treating this as a critical issue, and are working towards a resolution.

Posted Jan 05, 2021 - 12:47 EST

Investigating

You may be experiencing slowness in Buildium. Our developers are investigating, and we expect any slow performance to be resolved shortly.

Posted Jan 05, 2021 - 12:32 EST

This incident affected: Buildium Platform (Buildium Platform, Open API).