Our partner, TransUnion, has released their fix, and they believe this has resolved the issue. We are continuing to monitor for any additional errors.
Posted Sep 02, 2020 - 11:11 EDT
Identified
Our partner, TransUnion, has identified the issue and is working on a fix. Users may experience some intermittent behavior until their fix is in place.
Posted Sep 02, 2020 - 08:26 EDT
Investigating
We are currently investigating an issue with our applicant screening products, that is affecting some customers. We are working with our partner, TransUnion, to identify the root cause.