Issue with Applicant Screening

Incident Report for Buildium

Resolved

This incident has been resolved.

Posted Sep 02, 2020 - 12:50 EDT

Monitoring

Our partner, TransUnion, has released their fix, and they believe this has resolved the issue. We are continuing to monitor for any additional errors.

Posted Sep 02, 2020 - 11:11 EDT

Identified

Our partner, TransUnion, has identified the issue and is working on a fix. Users may experience some intermittent behavior until their fix is in place.

Posted Sep 02, 2020 - 08:26 EDT

Investigating

We are currently investigating an issue with our applicant screening products, that is affecting some customers. We are working with our partner, TransUnion, to identify the root cause.

Posted Sep 01, 2020 - 20:18 EDT

This incident affected: Buildium.com.