Intermittent Issues Using Phone Support

Incident Report for Buildium

Resolved

This incident has been resolved.

Posted Jan 13, 2021 - 20:00 EST

Monitoring

Our telephone support vendor believes they have resolved this issue. We will continue to monitor phone performance for additional errors.

Posted Jan 13, 2021 - 19:04 EST

Identified

Our telephone support vendor is currently experiencing intermittent issues with connectivity. If you are unable to connect to a Customer Care Agent, please reach out via a support case. You can submit a case by navigating to settings in the upper right hand corner, and selecting "Contact Support".

Posted Jan 13, 2021 - 17:21 EST

This incident affected: Phone support.